Sale The Murrow 104" Reversible Modular Sofa & Chaise by Corrigan Studio

Latitude Run Emmily 105.1" Wide Velvet Right Hand Facing Sofa & Chaise with Ottoman, A new Sectional Sofa for your home.

I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Sectional Sofa, one I had priced locally and found on Wayfair for less than half the retail cost. When the Sectional Sofa arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Sectional Sofa the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Sectional Sofa.

Stresa 125" Wide Genuine Leather Sofa & Chaise by Casa Italia Furniture for Living Room Best savings

I ordered a Sectional Sofa from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!

View Info Latitude Run Blerata 108.25" Faux Leather Symmetrical Reclining Corner Sectional for Living Room

I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Sectional Sofathat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Sectional Sofa that in the past I kept the item instead of returning it.

Minnich 105" Reclining Sectional by Latitude Run for Living Room in USA Store

After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Sectional Sofa was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Sectional Sofa are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!

The Best Sectional Sofa You Can Buy in 2021, Orren Ellis Akerah 131" Reversible Sofa & Chaise with Ottoman...

We ordered a Sectional Sofa which had been difficult to find, and when the Sectional Sofaarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.

Hot Deal Latitude Run Bonieta 108.25'' Faux leather Symmetrical Reclining Corner Sectional for Living Room

Ordered new Sectional Sofa. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Sectional Sofa originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.

Latitude Run Ade 105.5" Wide Genuine Leather Symmetrical Sleeper Corner Sectional, 17 of the Most Unique & Creative Sectional Sofa Designs

I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!

My top Sectional Sofa lists - Blu Dot Bonnie and Clyde U-Shaped Sectional Sofa

I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Sectional Sofa but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.