Mobile Service 54"W Butcher Block Top Workbench by Little Giant USA Best Quality

Mobile 36"W Wood Top Workbench by Durham Manufacturing for Home in Online Shop

Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.

Home Decorating Idea by Sjobergs Elite Height Adjustable Blocks

I was quite surprised with the low ratings. However, this was my first purchase buying Workbench. The site was easy to search for what I needed and provided much information on the Workbench. I loved how I was able to order Workbench before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.

Diversified Woodcrafts Two Station 64"W Wood Top Workbench - Complete guide

I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!

Maclaren 48"W Stainless Steel Workbench by Latitude Run Special Event

We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Workbench was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.

Pro Adjustable Height Wood Workbench by Montezuma for Home More Details

Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.

Stainless Steel Top Workbench by Nexel for Home Where to shop

I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.